FAQ
Frequently Asked Questions
If delivery is required, not until you have accepted the delivery charge stated on the bottom of your invoice, so you know you will not be out of pocket if you do not go ahead.
We have a product called Extreme Clean. Once every 6 months give your artificial plants and flowers a spray to restore lustre to your plants by lifting off build up dust and dirt. No need to wipe or rinse off it simply disappears.
Artificial Plants and Flowers are made of a silk polyester fabric or Plastic. They are primarily used for indoor use however we have a product UV Protect which you can spray onto your silk plants and flowers which seals the material and give you a longer usage outside.
Artificial Plants have been around a long time but have certainly altered over the years to look as realistic as possible, some to the touch even feel real.
We carry multiple quantities of the same product.
If you place an order but do not require delivery straight away we can certainly hold it for you until a preferred date.
The measurement is taken from the base (floor) to the tallest point of the product.
Our showroom & warehouse is based in Brisbane.
We have an Australia Wide prompt delivery service.
All photos of products are taken by us and are not copied or taken off any other site.
All products come with a 7 day 100% Money back guarantee on the product, providing it is not damaged, less the freight. You also must arrange to have the product packed and returned at your expense.
Prices on our website include GST (Unless you are a reseller). If delivery is required it is worked out by cubic measurement and we do our best to find the most user-friendly way to freight.
This varies on the product to be made, however under normal circumstances once an order is received, confirmed and paid for we endeavour that you receive it within a week.
Our Happy Clientelle
Your Satisfaction is our Commitment to you, which is why we offer your money back (less freight if applicable) if you’re not fully satisfied. With over 25 years of experience importing quality artificial plants, artificial trees, artificial vertical garden panels, artificial flowers, and more you can trust the quality of our products and customer service.
Australia-wide discount freight service to All Suburbs and cities – Sunshine Coast, Gold Coast, Brisbane, QLD, Darwin NT, Perth WA, Melbourne VIC, Hobart TAS, Adelaide SA, Canberra ACT, Sydney NSW.
All are welcome to our Brisbane Showroom and Warehouse situated in a commercial area, where our friendly staff are available to talk to you about your requirements.
Before you buy artificial plants from Kmart, Bunnings, Target, IKEA and Freedom check out the range of fake plants, fake trees and more at SGD Artificial Plant Importers.